Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
All official website orders will automatically receive a free 2-year membership warranty.
We insist on providing customers with high-quality products and promise to provide customers with 24-month worry-free after-sales service.
The time frame of an order delivery is divided into two parts:
- Processing time: 1-2 working days
- Shipping time: 2-5 working days
We offer free shipping on orders of €99 or more. If your order does not qualify for free shipping, the shipping fee will be shown on the address-filing page once the order is settled.
We accept the following forms of payment:
1. Credit Card (Visa, MasterCard, American Express, Discover)
2. Debit Card (Visa, MasterCard, Discover)
4. Paypal Credit
5. Apple Pay
6. Google Pay
7. Shop Pay
8. Affirm Financing (excluding West Virginia and Iowa)
9. Bank Transfer
PREMIUM SERVICE, SUPERIOR QUALITY
24/7 Premium service team
Equipped with factory-trained experts, Huepar's consumer service team strives to find the right solution for your needs – from advice to sales and repair & maintenance services.
You can enjoy efficient support from Huepar- we promise to respond in 24hrs and solve the problem in 48hrs.
Lifetime Customer Support
All Huepar products come with lifetime customer support - no worries about exceeding the service period.
All product defects, such as accuracy malfunction, battery and charger damage and requests for replacement parts will be dealt with on time, every time.
Note: Please contact our customer care using online chat service at https://huepar.com/support or email“firstname.lastname@example.org”if there is any problem with your payment.